Privacy Policy

Nihon Kawa Meguri Kanko operates this online platform and is committed to protecting the privacy of our users. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our services. We process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Information We Collect

We collect information to provide and improve our services to you.

- Personal Data: We may collect personally identifiable information that you voluntarily provide to us when you use our services, such as when you book a tour, register an account, or contact us. This includes your name, contact details (excluding electronic means in this policy for contact purposes), payment information, and details necessary for booking our river tours, scenic boat cruises, private boat charters, traditional boat experiences, river cruise packages, and sightseeing excursions.

- Usage Data: We automatically collect certain information when you access or use our site. This data may include your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and other similar diagnostic data.

How We Collect Information

- Directly from You: We collect information when you provide it to us through forms on our site, during the booking process, or when you communicate with us.

- Automatically: We collect certain data automatically as you interact with our site, using technologies such as cookies and server logs.

Use of Your Information

We use the information we collect for various purposes:

- To provide and maintain our services, including processing your bookings and delivering the requested tourism experiences.

- To manage your account and provide customer support.

- To communicate with you regarding your bookings, updates about our services, and respond to your inquiries.

- To improve our site and services, develop new features, and understand how users interact with our platform.

- To process transactions and manage payments.

- For internal business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.

- To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing Personal Data under GDPR

We process personal data under the following legal bases:

- Performance of a Contract: We process your data when it is necessary for the performance of a contract to which you are a party, such as when you book a tour with us.

- Legitimate Interests: We may process your data when it is necessary for our legitimate interests, such as improving our services, detecting fraud, or marketing our services, provided these interests do not override your fundamental rights and freedoms.

- Legal Obligation: We may process your data when it is necessary for compliance with a legal obligation to which we are subject.

- Consent: We may process your data when you have given us explicit consent to do so for a specific purpose. You have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with selected third parties who perform services on our behalf, such as payment processors, operational service providers assisting in providing the tours, or IT service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required by law, governmental request, or court order, or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely dispose of it.

Your Data Protection Rights under GDPR

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

- The right to access: You have the right to request copies of your personal data.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

- The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect information and enhance your user experience. Details about our use of these technologies may be found in a separate Cookie Policy if applicable.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us by mail at:

Nihon Kawa Meguri Kanko
Shijo Building 5F
Shijo-dori Kawaramachi Higashiiru, Shimogyo-ku,
Kyoto, Kyoto Prefecture, 600-8002
Japan

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.